Effective Date: 08/01/2025

www.craf-t.com (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services. By using the Platform, you agree to the collection and use of information in accordance with this policy.

  1. Information We Collect

When you visit or use the Platform, we may collect the following types of information:

  • Personal Information: When you create an account or make a purchase, we may collect personal details such as your name, email address, phone number, and billing information.
  • Payment Information: Payment processing on our Platform is securely handled through Stripe. We do not store your debit/credit card details or payment account information for any reason. All payment transactions are processed securely by these third-party services.
  • Usage Data: We may collect information on how you access and interact with our Platform, such as your IP address, browser type, device information, and usage patterns (via cookies or similar technologies).
  1. How We Use Your Information

We use the information we collect to provide and improve our services, including:

  • Account Management: To create, manage, and maintain your account on the Platform.
  • Payment Processing: To process your membership fee payment securely through Stripe.
  • Communication: To send important updates related to your account, membership, transactions, and changes to our Terms of Use or Privacy Policy.
  • Marketing: We may use your email address to send promotional content or newsletters, but you can opt out at any time by following the unsubscribe link in these emails.
  • Improvement of Services: To understand how users engage with the Platform, allowing us to improve and personalize your experience.
  1. Payment Security

We use Stripe to process all payment transactions. This third-party service complies with the highest security standards and ensures that all payment information is handled securely. We do not store or have access to your payment details, such as your credit card or payment account information. Stripe uses advanced encryption to protect your data during the transaction process.

  1. Sharing of Information

We do not share, sell, or rent your personal information to third parties for marketing purposes. We may only share your information in the following situations:

  • Service Providers: We may share information with trusted third-party service providers who help us operate the Platform, such as payment processors, hosting providers, and email communication services. These parties are required to handle your data securely and only as necessary to provide their services to us.
  • Legal Requirements: We may disclose your information if required by law, such as to comply with a subpoena or other legal process, or to protect the rights, property, or safety of the Platform, our users, or others.
  1. Data Security

We use commercially reasonable security measures to protect your personal data, including encryption and secure servers. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

  1. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on the Platform. Cookies are small files that are stored on your device and help us track user preferences, improve our website, and provide a more personalized experience.

You can control the use of cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of the Platform.

  1. Your Rights and Choices

You have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request corrections to any incorrect or incomplete personal information.
  • Deletion: Request that we delete your personal information, subject to any legal obligations we may have to retain it.
  • Opt-out: You can opt-out of marketing communications by following the unsubscribe instructions in our emails.

To exercise any of these rights, please contact us at support@craf-t.com.

  1. Juvenile’s Privacy

The Platform is not intended for juveniles under the age of 18. We do not knowingly collect personal information from juveniles. If you believe we have inadvertently collected information from a juvenile, please contact us, and we will take steps to delete the information.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on this page with a new effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

  1. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us by using the website contact form or email us direct at support@craf-t.com.

By using the Platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with this policy, please do not use the Platform.